Privacy and Security Policy

 

At Shine, we value and prioritize the privacy and security of our users' personal information. This Privacy and Security Policy outlines the measures we have implemented to ensure the confidentiality, integrity, and availability of your data. By using our services, you consent to the collection, use, and disclosure of your information in accordance with this policy.

 

1.     Data Collection and Usage

1.1.  Information We Collect

We collect the following types of information:

·       Personal Information: We collect your name and phone number, which are necessary for the functionality of our app.

1.2.  Use of Collected Information

We use your information for the following purposes:

·       App Functionality: Your name and phone number are collected solely for the purpose of providing you with the functionality of our app, such as enabling you to log in, personalize your experience, and facilitate communication within the app.

·       Communication: We may use your phone number to send you important notifications and updates regarding our services, including any changes or enhancements that may affect your experience.

·       User Support: Your information may be used to assist you with any inquiries or support requests you may have.

 

2.     Data Security

2.1.  Security Measures

We have implemented technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

·       Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols to ensure the security of your information.

·       Access Controls: We enforce strict access controls to ensure that only authorized personnel can access your personal information.

·       Secure Infrastructure: Our app and systems are hosted on secure servers and regularly monitored and updated to maintain a secure environment.

·       Employee Training: Our employees undergo regular privacy and security training to ensure the protection of your data.

 

3.     Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Once the information is no longer required, we securely delete or anonymize it.

 

4.     User Rights

4.1.  Access and Correction

You have the right to access and correct any personal information we hold about you. You can do so by accessing your account settings within the app.

4.2.  Data Deletion
If you wish to delete your personal information from our records, please contact our support team, and we will promptly handle your request, subject to any legal obligations.

5.     Third-Party Services

Shine does not connect or integrate with any third-party services. We do not share your personal information with any external parties, except as required by law or with your explicit consent.

6.     Changes to the Policy

We may update this Privacy and Security Policy from time to time. We will notify you of any material changes by email or through the app. Please review the policy periodically to stay informed about our privacy practices.

 

If you have any questions or concerns about our privacy and security practices, please contact our support team. We are committed to addressing any issues promptly and transparently.

By using our services, you acknowledge that you have read and understood this Privacy and Security Policy and agree to its terms and conditions.